Proactive vs. Reactive PR: What’s the difference?

Honest Communications, a specialist garden and home PR agency, social media management, content creation and communications agency

A well-oiled PR strategy doesn’t just happen on its own. It takes the right mix of tactics to achieve the right results. From careful preparation, the right contacts, a heavy dose of teamwork and, significantly, the right balance of proactive and reactive PR – there’s a lot that goes into getting the best out of your strategy!

You might have read that and thought, wait, what does proactive and reactive PR even mean and why are they both important for a successful strategy? Well, let me tell you!

Proactive PR

We’re our client’s biggest cheerleaders and with new product launches, company news, well deserved accreditations or breaking news, we’ll shout about them to anyone that will listen!

Proactive PR is all about being active in getting brands seen and heard, identifying the stories that are compelling, unique and different that will be of interest to journalists and, of course, its readers! Crafting quality press releases, conducting personalised outreach and pitching are the main foundations of proactive PR, so getting these right are vital for achieving the results our clients expect.

Whether you’re pitching to relevant journalists, establishing media themes or developing new angles that will help you tell your story more effectively, being on it and finding the right opportunities for your clients will not only help get them in top tier newspapers and magazines, but will build an awareness among writers and journalists that may come in handy when it comes to future issues and features.

Shows and exhibitions are also a great way to build relationships with potential contacts that you are trying to reach, so making sure that your clients are attending the ones with the desired demographics is a vital part of catapulting their brand awareness!

Reactive PR

Reactive PR is less about chasing leads and more about responding to the latest stories. It’s all about jumping on the news that’s hot off the press and  positioning out clients as an expert in their field who can provide comment and interviews. It may sound simple to just sit back and wait for these type of leads to pop up, but it actually takes a lot of careful consideration and preparation to make sure that the opportunities being responded to are well thought out and bring value.

Preparing statements on potential topics and keeping up to date with what’s happening in the world is a great example of a reactive PR strategy and will put you in better stead to get featured if you can respond with a statement or comment straight away.

Take the recent heatwave, for example. With forecasts of hot weather in the weeks leading up to the scorching heat, we drafted copy for a majority of our clients, to make sure we were ready and raring to go when it came to journalist enquiries who were looking to get out some timely pieces.

We drafted copy for Vivara on how to take care of wildlife in the heat and even how to keep your furr babies hydrated in the heat for FurrBoost! We also had some statements up our sleeve for any change on the topic of hosepipe bans – so whatever writers were looking for, we had something to give them!

Creating relationships with the writers you’ve been in contact with before is another way to stay reactive as you’ll already understand how they work and what they’re like, so it may be a more straightforward process of getting your clients name in the door.

We’ve talked about how a balance of both proactive and reactive PR is an important part of achieving your goals and KPI’s, but as you build brands and proactively cheerlead your clients, more often than not, more reactive leads will come your way. Your clients may start to be seen as an expert in your industry and so lean on them for comments, interviews and features as they become more established thanks to your proactive outreach!

If you’re looking to elevate your brand with a PR strategy that will knock you out of the park, get in touch to see how we can help you!